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FAQ - ADCB Lulu Credit Card

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Questions

  1. What is the LuLuPoints Rewards Programme

  2. Are there any membership fees to enrol in the LuLuPoints programme?

  3. Can I earn LuLuPoints on other ADCB Products and Services?

  4. When can I start redeeming my LuLuPoints

  5. Who can redeem LuLuPoints?

  6. What is the denomination in which the redemption vouchers will be printed? What is the minimum and maximum number of points I can redeem?

  7. Do the LuLu Points expire?

  8. Are the LuLuPoints transferable to someone else?

  9. Are they exchangeable for another gift? Can I exchange them for cash?

  • Contact Us
  • ATMs / Branches

Call - 800 2030 (Within UAE)

+971 2 6210090 (Outside UAE)

Write to Us

I want to:

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Earn TouchPoints

With TouchPoints, get rewarded for every ADCB product or service you 'Touch'. Redeem your TouchPoints
online
for gift vouchers, utility bill payment, or even for Etihad Guest and Skywards Miles!