What makes LuLuPoints so special is that it is so convenient to redeem and provides maximum savings:
1. Rather than wait for days for gift vouchers to arrive, you can redeem LuLuPoints instantly while doing your regular shopping at LuLu stores. To redeem your LuLuPoints, simply walk into your nearest LuLu store and approach the Customer Service Desk with your ADCB LuLu Credit Card. The approved redemption voucher would be accepted for payment at the store’s cash counters.
2. It takes less time to enjoy the rewards of loyalty. As an ADCB LuLu Credit Cardholder, you can start redeeming LuLuPoints after accruing just 5,000 points. You can redeem LuLu Points in any denomination as long as there are subject to minimum of 5,000 points and in multiples of 100 thereof.
3. The redemption of LuLuPoints is not restricted to the primary cardholder only; even supplementary cardholders can redeem LuLuPoints. Thus, both the primary cardholder (i.e. the working member) and supplementary cardholder (i.e. spouse or other family member) would be able to redeem points accumulated on purchases on both the primary and supplementary cards.
To redeem your LuluPoints, please follow the following steps:
1. To redeem LuLuPoints, simply walk into your nearest LuLu store and approach the Customer Service Desk with your ADCB LuLu Credit Card.
2. Place a request to redeem LuLuPoints with store staff at the Customer Service Desk and mention the number of LuLuPoints you wish to redeem.
3. Your ADCB LuLu Credit Card would be swiped on a special LuLu Points terminal.
4. Subject to all satisfactory authorization checks, a redemption voucher would be printed instantly and handed over to you. Such redemption vouchers would be printed on special stationary, and bar-coded for security. The vouchers would be acceptable as accepted for payment at the store’s cash counters.
5. Besides LuLuPoints redemption, you can also do a Balance Enquiry transaction to check the current LuLuPoints balance on your card account.
To apply for an ADCB Lulu MasterCard or to find out more, visit our ADCB kiosk at any Lulu outlet in the UAE or call 800 2030.
* Bank terms and conditions apply.